Returns & Exchanges
At Loop Knitting, we want you to be completely satisfied with your purchase. If your yarn or needles aren't quite right, you can return unused items in their original condition within 30 days of delivery.
Initiate Your Return
Log in to your account or use our guest portal to select the items you wish to return and receive a return authorization number.
Pack Your Items
Carefully pack the unused yarn and tools in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing